Privacy Policy
1. Introduction
At Augusta Properties Brokerage LLC (“Augusta Properties”, “we”, “us”, or “our”), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, mobile applications, customer relationship platforms, and other digital services (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information:
A. Information You Provide Directly
Name, email address, phone number
Passport or Emirates ID copies (for transaction compliance)
Bank details (e.g., IBAN letter)
Property preferences and inquiry details
Communications, feedback, or survey responses
B. Information Collected Automatically
IP address and device type
Browser information and browsing activity on our website
Location data (if enabled)
Usage data and session logs
C. Information from Third Parties
Lead generation platforms
Publicly available sources
Social media integrations (if applicable)
3. How We Use Your Information
We use your information to:
Facilitate property searches, inquiries, and transactions
Match clients with agents and properties
Communicate updates, offers, or promotions
Verify identity and meet regulatory compliance (e.g., KYC, AML)
Improve our website, services, and user experience
Respond to legal obligations or requests from authorities
4. Sharing and Disclosure
We may share your data with:
Affiliated agents or consultants working on your transaction
Developers or third-party service providers (e.g., banks, document signing platforms)
Marketing partners (with your consent)
Government or regulatory bodies, where required by law
We do not sell your personal information.
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined above, or as required by applicable laws and regulations (e.g., RERA or Dubai Land Department compliance).
6. Your Rights and Choices
Depending on applicable law, you may have the right to:
Access and correct your personal information
Withdraw consent for marketing communications
Request deletion of your personal data (subject to legal exceptions)
Object to certain types of processing
To exercise any of these rights, please email us at: info@augusta-properties.com
7. Data Security
We implement appropriate technical and organizational safeguards to protect your data, including secure servers, encryption protocols, and restricted internal access.
However, no system is 100% secure, and we cannot guarantee absolute protection.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences via your browser settings.
9. International Data Transfers
Your data may be stored and processed in jurisdictions outside the UAE. By using our services, you consent to such transfers in accordance with applicable data protection laws.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.
12. Contact Us
For questions, concerns, or requests related to this Privacy Policy or your personal data, contact:
Augusta Properties Brokerage LLC
Email: info@augusta-properties.com
Website: www.augusta-properties.com